Click "Forgot password?" on the login page and enter your registered email address. You will receive a password reset link. Alternatively, ask your system administrator to reset it from Settings → User Management.
How do I generate report cards for a class?
Navigate to Academics → Report Cards. Select the class, academic year, and term. Ensure all marks have been entered for that term, then click "Generate Report Cards". You can then view and print individual or bulk report cards.
Can parents access the system?
Yes. Parents have their own portal where they can view their children's grades, attendance, fee balances, report cards, and communicate with teachers. Parent accounts are created by the school administrator and linked to their children's records.
How do I record a fee payment?
Go to Finance → Payments and click "Record Payment". Search for the student, select the payment method (cash, bank transfer, or mobile money), enter the amount and receipt number, then save. A printable receipt will be generated automatically.
How do I back up the database?
Go to Settings → Database Backup. Click "Create Backup" to generate a new backup file. You can download previous backups from the list. Automated daily backups are also configured via the system's cron jobs.
What browsers are supported?
The system works best on the latest versions of Google Chrome, Mozilla Firefox, Microsoft Edge, and Apple Safari. A minimum screen resolution of 1024x768 is recommended for the best experience.
Need more help?
Our support team is available Monday to Friday, 8:00 AM - 6:00 PM EAT.